Retention Secret #7: Open Book Management

November 17, 2014    Sherman Morrison

It was in 1989 in an Inc. magazine article called “The Open-Book Managers” that the phrase open-book management was used for the first time. It was a startling idea back then. In the early 1990s then-president Bill Clinton was presiding over a national labor relations conference at which one of the early advocates of open-book […]