Category Archives: HR

How to Assemble an HR Manual, Part 2: Writing and Publishing

January 29, 2016   

In this second part of how to create or revise an HR Manual, I’ll briefly go into the writing process and then spend more time on creating the online version of the manual.

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How to Assemble an HR Manual, Part 1: Preparation

January 28, 2016   

Congratulations! You’ve just been handed the assignment of putting together a new or revised HR manual or employee handbook for your organization. If you’re feeling like you’d rather have food poisoning than put together an HR manual, you’re not alone. Most people think of this project as a royal pain in the you-know-what – usually […]

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Crafting Your Talent Value Proposition

December 9, 2015   

I’ve written two articles related to your talent brand, one focused on defining The Talent Brand and Value Proposition, and one about the Talent Branding process. Looking back at the first article, it seems I really only introduced the concept and gave a few questions to stimulate your thinking about beginning to formulate a talent […]

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Talent Branding

December 9, 2015   

If you read my last article about The Talent Brand and Value Proposition, you already know the value of a strong talent brand that is aligned with your consumer brand. Companies that achieve strength and alignment between the two do better than companies that don’t. If you’ve worked your way through establishing a strong talent […]

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The Talent Brand and Value Proposition

December 9, 2015   

Everyone in your company probably has a good understanding of just how important its brand is in the marketplace. After all, it’s your branding efforts that define your company’s product or service in ways that set it apart from your competitors, outlining the competitive advantage you have over them that draws people in. But when […]

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Beware Workers’ Compensation Opt-Out

December 8, 2015   

Every company wants to save a little (or a lot) of money here and there to help the bottom line. But it is also possible to take cost cutting too far. One area where I see this happening is with workers’ compensation. There’s a disturbing trend on the rise, and it’s important to examine it […]

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Should You Monitor Your Employees on Social Media? Many Experts Say No

November 25, 2015   

The world of social media has really shifted talent management in so many ways, and just one of the many considerations that come with the prolific use of sites and apps like Facebook, Twitter, Instagram and SnapChat is whether or not employers can and should monitor their employees’ use of social media. Last fall the […]

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Prepping First-Time Managers

May 27, 2015   

When you read a statistic from the Corporate Executive Board that nearly 60% of frontline managers underperform during their first two years (source), it makes you wonder what’s really being done in companies to prepare employees for their first crack at management. Apparently, not nearly enough. It’s an all-too-common story: Companies take great workers and […]

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Back to Basics: Customer Service

April 15, 2015   

It’s all too easy to lose sight of some of the basic characteristics of what makes for a great workplace. One of those basics is customer service. If you’re in the talent management or HR department, you might think customer service doesn’t apply to you, but it does. Rather than the customer being external to […]

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Hack Your Way to HR Effectiveness

November 11, 2014   

The value and utility of a hackathon has been well-documented in the computer industry. They can last a day, several days, a week or even longer. The hackathon is a time for computer programmers to come together and work both intensely and collaboratively on solving some kind of computing challenge. Like a brainstorming session, the […]

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