Category Archives: Case Studies

Measuring the Impact of a Contingent Workforce

May 19, 2015   

Today, more organizations than ever before are relying on contingent workers. By definition, a contingent worker is anyone who works for an organization on a non-permanent basis, but this only tells part of the story. Indeed, understanding the impact of contingent workers can be a challenge, since there are many different types of contingent workers […]

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Spotlighting Patagonia’s Employee Activism Program

December 31, 2014   

In our previous post we talked about the rise of employee volunteer and philanthropy programs, happening in large part because of the demands of Millennials. Patagonia is one company paving the way in terms of promoting employee volunteer work and the idea of giving back as part of a talent management strategy. Download the free […]

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Selection and Matching in Mentoring Programs

December 23, 2014   

This article continues an exploration of what can be learned from the Sun Microsystems extensive experience with robust mentoring programs that began with Masterful Mentoring at Sun Microsystems. While that article dealt with some key decisions around mentoring such as formal vs. informal, what metrics will be used to measure progress and success, and the […]

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Masterful Mentoring at Sun Microsystems

December 23, 2014   

In our series about the Secrets of Retention, article #2 was about mentoring, and we mentioned how Sun Microsystems evaluated 13 years worth of data on its mentoring programs from 1996-2009, concluding that the return on investment (ROI) exceeded 1,000%. Meanwhile, another study of its mentoring programs over a seven-year span found the following more […]

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Spotlight On: JetBlue’s Employee Recognition Program

December 23, 2014   

Undoubtedly JetBlue is an innovator amongst airlines. While larger competitors like Delta and Southwest seem to constantly face tumultuous situations and customer dissatisfaction, JetBlue has emerged as the underdog that still knows what it is to provide superior service to customers.

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Carolinas HealthCare Systems Shows a Seamless Relationship Between Talent Management and the Healthcare Industry

December 16, 2014   

Healthcare is in the midst of so many changes and the shifts happening in the industry aren’t just impacting patients—they’re also impacting healthcare professionals. We often forget the role healthcare professionals play in this whole complicated relationship between patients, insurers, the government, businesses and all of the other stakeholders involved in the process. It’s been […]

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What We Can All Learn From Silicon Valley Talent Management

November 26, 2014   

Google, Yahoo, Twitter – just a few of the big names from Silicon Valley that are revolutionizing not only how the world sees technology, but also how  businesses large and small view talent management. So if we’re all to look to Silicon Valley and how they manage their employees and develop and implement talent management […]

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Retention Secret #10: Employee Engagement and Climate Assessments

November 18, 2014   

I’ve written in previous articles about how important it is that employees feel like they are valued members of tight-knit team. This can be accomplished through such practices as participatory decision-making that not only solicits input from employees, but actively engages them in taking that input from the divergent thinking phase into the convergent decision-point […]

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What’s Wrong with Performance Management and Annual Reviews?

September 21, 2014   

Short answer: Plenty! Few things in life produce more moans and groans in the workplace than the mind-numbing, fear-inducing ritual of annual performance reviews. In recent years, there have been calls for companies to free themselves from this burdensome practice. See our video on performance management vs performance appraisal. If you don’t believe that the […]

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Be a Leader When You Promote a Work-Life Balance

September 12, 2014   

Orbitz, National Instruments, Scottrade, Yahoo!, Chevron—what do all of these diverse companies have in common? A dedication to fostering a work-life balance for their employees. These are some of the companies recognized by Glassdoor.com for being in the top 25 corporations in terms of creating a work-life balance. Work-life balance is something we hear a […]

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