Category Archives: Performance Management

Managers as Coaches, Part III: Asking Great Questions

August 18, 2015   

At this point in the series on managers as coaches, it’s time to remind you how important this is. My first article in the series made the case for taking the coaching approach – it just works. Now you need to also understand that if you get this whole coaching thing right, you’ll be ahead […]

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Managers as Coaches, Part II: How Coaches Listen

August 18, 2015   

I hope the first article in this managers as coaches series drove home the first important point I wanted to make, which is that coaching is the approach in which your managers should be trained to bring out the best of all employees. But if you’re like many, you may still be wondering exactly what’s […]

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Managers as Coaches, Part I: Why Coaching?

August 18, 2015   

As a talent management professional, you know how important it is to make sure the managers in your company have the skills to bring out peak performance from their direct reports. I’ve said it before and I’ll say it again here: Your middle managers are the key to your organization’s successful future, but they’re overburdened […]

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Could You Fire a Family Member? Family Business Challenges.

March 25, 2015   

Could You Fire a Family Member? How to Handle Difficult Talent Management Challenges in Today’s Family Business Family business in America can’t be underestimated—these enterprises account for 50 percent of America’s GDP, 60 percent of employment in the U.S. and 78 percent of all new job creation. (Clark, 2014). It’s not just the U.S. where […]

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More Pathways to Stronger Workplace Relationships

January 31, 2015   

I recently wrote about Strengthening Relationships in the Workplace with Better Communication because it seems that a huge percentage of workplace relationship problems stem from poor communication or an overall lack of communication. But there a lots of other ways to strengthen workplace relationships in ways that will prime your organization for greater success. Here […]

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Sleep and Productivity: Making the Critical Connection

January 31, 2015   

Ben Franklin famously said, Early to bed, early to rise, makes a man healthy, wealthy and wise. This advice has been echoed through the ages, and many have noted the advantages of early rising and encourage developing it as a regular habit. That’s all well and good, but you can also go to bed early, […]

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Increasing Productivity: Minding the Big Picture AND the Little Picture

January 31, 2015   

Most people would love to boost their productivity, and the management at your organization wouldn’t mind that at all either. Why does it seem so difficult? A main reason why many people fail to see results is because they don’t realize there are two different levels that need attention. Focusing on one to the exclusion […]

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Movin’ On Up: Millennials in the Workforce

January 17, 2015   

In my last article, I asked the question, Are You Ready for Generation Z?  I think many would have to answer that question with a firm no. After all, it seems many organizations are still trying to figure out how to manage their Gen Y workers, the so-called millennials. Well, while some of you are […]

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Can You Really Fire Someone With Compassion? Consider These Tips for Graceful and Professional Firing

December 31, 2014   

The New Year is officially upon us and maybe you feel it’s time to get rid of an employee – or a few employees – who aren’t performing or who are toxic for your corporate culture. It’s never easy to fire anyone, but it comes with the territory as a leader. Of course you never […]

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Spotlight On: JetBlue’s Employee Recognition Program

December 23, 2014   

Undoubtedly JetBlue is an innovator amongst airlines. While larger competitors like Delta and Southwest seem to constantly face tumultuous situations and customer dissatisfaction, JetBlue has emerged as the underdog that still knows what it is to provide superior service to customers.

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