Category Archives: Human Resources

Managers as Coaches, Part II: How Coaches Listen

August 18, 2015   

I hope the first article in this managers as coaches series drove home the first important point I wanted to make, which is that coaching is the approach in which your managers should be trained to bring out the best of all employees. But if you’re like many, you may still be wondering exactly what’s […]

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Managers as Coaches, Part I: Why Coaching?

August 18, 2015   

As a talent management professional, you know how important it is to make sure the managers in your company have the skills to bring out peak performance from their direct reports. I’ve said it before and I’ll say it again here: Your middle managers are the key to your organization’s successful future, but they’re overburdened […]

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Women and Leadership

May 29, 2015   

A few articles back I wrote about Women in the Workforce: Recent Trends, mentioning how women are working for major corporations but they aren’t leading them, with women holding only 16% of the director positions and only 4.6% of CEO positions at Fortune 500 companies. These statistics beg the question: What can women do to […]

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Prepping First-Time Managers

May 27, 2015   

When you read a statistic from the Corporate Executive Board that nearly 60% of frontline managers underperform during their first two years (source), it makes you wonder what’s really being done in companies to prepare employees for their first crack at management. Apparently, not nearly enough. It’s an all-too-common story: Companies take great workers and […]

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Women in the Workforce: Recent Trends

April 15, 2015   

Actress Patricia Arquette, in accepting the Oscar for Best Supporting Actress at the 87th Academy Awards ceremony on February 22, said these impassioned words: To every woman who gave birth, to every taxpayer and citizen of this nation, we have fought for everybody else’s equal rights. It’s our time to have wage equality once and […]

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Back to Basics: Customer Service

April 15, 2015   

It’s all too easy to lose sight of some of the basic characteristics of what makes for a great workplace. One of those basics is customer service. If you’re in the talent management or HR department, you might think customer service doesn’t apply to you, but it does. Rather than the customer being external to […]

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Hack Your Way to HR Effectiveness

November 11, 2014   

The value and utility of a hackathon has been well-documented in the computer industry. They can last a day, several days, a week or even longer. The hackathon is a time for computer programmers to come together and work both intensely and collaboratively on solving some kind of computing challenge. Like a brainstorming session, the […]

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