Category Archives: Culture

Workplace Emotional Traps, Part II: Constraining Roles and Fatal Attractions

August 13, 2015   

In this second of the four-part Workplace Emotional Traps series, I’ll be sharing some thoughts from authors Katherine Crowley and Kathi Elster about the roles you play at work, especially the constraining or confining ones you don’t really want, and what to do about relationships with coworkers that start out just fine but seem to […]

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Workplace Emotional Traps, Part I: Reactions and Boundaries

August 13, 2015   

As much as we hate to admit it, if we’re honest with ourselves we can probably all admit there’s at least one person at work that just drives you crazy. There might even be several. Hopefully none of them are your boss or immediate supervisor, but that happens all too often as well. In a […]

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The Enthusiastic Workplace, Part IV: Camaraderie

July 9, 2015   

The opening article of this four-part series set the stage for what it is that workers need from their employers to feel enthusiastic about their jobs. The second article explored details of equity and fair treatment while the third article drilled down into six aspects of achievement. In this fourth and final installment of the […]

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The Enthusiastic Workplace, Part II: Equity

July 7, 2015   

“Enlisting the willing cooperation of a workforce in achieving the aims of an enterprise is impossible unless people have a sense of elemental fairness in the way they are treated.” ~ The Enthusiastic Employee, page 11. In this second article of the four-part series on enthusiasm in the workplace, the focus is on the first […]

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Women in the Workforce: Recent Trends

April 15, 2015   

Actress Patricia Arquette, in accepting the Oscar for Best Supporting Actress at the 87th Academy Awards ceremony on February 22, said these impassioned words: To every woman who gave birth, to every taxpayer and citizen of this nation, we have fought for everybody else’s equal rights. It’s our time to have wage equality once and […]

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Leadership Development: Keep it Happening ALL the Time

April 15, 2015   

Remember the concept of just in time? JIT originated as a production strategy popularized by Toyota to increase the return on investment by greatly reducing in-process inventory and all the costs that go along with it. Rather than having materials sitting around waiting to be used, companies got very specific and detailed around having materials […]

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Back to Basics: Customer Service

April 15, 2015   

It’s all too easy to lose sight of some of the basic characteristics of what makes for a great workplace. One of those basics is customer service. If you’re in the talent management or HR department, you might think customer service doesn’t apply to you, but it does. Rather than the customer being external to […]

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Outrageous Excuses for Not Going to Work

April 2, 2015   

You’ve no doubt heard the classic student excuse for not bringing a completed homework assignment to class – the dog ate it. Kids say the craziest things, right? Well, adults can apparently say some pretty wild things too, especially when coming up with excuses for not showing up to work. I thought it was time […]

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Now Trending: Service

March 2, 2015   

I’ve written three previous “Now Trending” articles on honesty, generosity, and accountability. These are important posts because what I’m doing is laying out a business agenda for the 21st century that hones in on the values that will sustain business well into the future. Who can forget the compelling depiction of the corrosive effects of […]

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Complexity and Simplicity in the Workplace

February 2, 2015   

There’s an interesting paradox to be explored in organizations between complexity and simplicity in the workplace. Organizational life in the 21st century is definitely complex. Leadership guru Peter Vaill calls this new environment “permanent white water,” and with good reason. The pace and nature of change has both become increasingly rapid and increasingly complex. It’s […]

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