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Women in the Workforce: Recent Trends

April 15, 2015   

Actress Patricia Arquette, in accepting the Oscar for Best Supporting Actress at the 87th Academy Awards ceremony on February 22, said these impassioned words: To every woman who gave birth, to every taxpayer and citizen of this nation, we have fought for everybody else’s equal rights. It’s our time to have wage equality once and […]

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Leadership Development: Keep it Happening ALL the Time

April 15, 2015   

Remember the concept of just in time? JIT originated as a production strategy popularized by Toyota to increase the return on investment by greatly reducing in-process inventory and all the costs that go along with it. Rather than having materials sitting around waiting to be used, companies got very specific and detailed around having materials […]

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The Starbucks Race Together Initiative

April 15, 2015   

In the wake of police killings of unarmed black men in Ferguson, Mo., and New York, Starbucks CEO Howard Schultz felt like the company should respond in some way. He started holding forums where employees could frankly and openly discuss their personal stories of the ways in which race and ethnicity have impacted their lives. […]

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Back to Basics: Customer Service

April 15, 2015   

It’s all too easy to lose sight of some of the basic characteristics of what makes for a great workplace. One of those basics is customer service. If you’re in the talent management or HR department, you might think customer service doesn’t apply to you, but it does. Rather than the customer being external to […]

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Outrageous Excuses for Not Going to Work

April 2, 2015   

You’ve no doubt heard the classic student excuse for not bringing a completed homework assignment to class – the dog ate it. Kids say the craziest things, right? Well, adults can apparently say some pretty wild things too, especially when coming up with excuses for not showing up to work. I thought it was time […]

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